When your vehicle arrives at Drury Body Shop for repair the first thing we do is walk around the vehicle with you and review all related and non-related damage. At this time you will have an opportunity to explain to us all details of the accident so that we can comprehensively write an accurate estimate. Doing this helps us look at all aspects of the damage that may not be visible but need attention, things such as suspension damage or undercarriage damage.
At Drury Body Shop we strive daily for “COMPLETE CUSTOMER SATISFACTION”. Our customers are our most important asset and ultimately sustain our business. We will take the time to thoroughly explain the repair process to you and be there for you to answer any questions you have throughout the entire repair process. Our goal is to make a lifelong friend and customer that chooses our shop each time you require our services or recommend us to friends or family.
Drury Body Shop can help you arrange towing of your vehicle to our facility, we have a relationship with several tow companies throughout the Texas Panhandle to quickly get your vehicle to us to evaluate the damage and to proceed with repairs. Typically if this is an insurance claim the responsible insurance company will pay for the tow. If not arrangements with the shop can be made for payment.
Drury Body Shop offers Paintless Dent Repair for those instances when damage is minor enough not to warrant conventional repair. It is both faster and less expensive. It is a great solution for minor door dings and small hail damage. Call us today at (806) 358-8134 and make an appointment for a free estimate to see if Paintless Dent Repair will work for you!
Drury Body Shop offers a limited nationwide lifetime warranty on all repairs done at our facility. This is backed by all of our insurance partners. What this means to you is that you drive away with the peace of mind that if something should malfunction on your car it will be taken care of by us as long as you were the owner of the car at the time of the repairs.
Drury Body Shop recognizes the need for ongoing training. As the years go by automobiles have become more advanced to the point that not just anyone can fix your car in the backyard like in the good old days. Technicians now must be highly skilled in all repair procedures from frame and unibody repair to air bags and suspension. All the way to the finish on your car.
Drury Body Shop has the latest in technology in all areas of our shop to meet the high standards of collision repair for today’s automobiles. Collision repair has become so advanced in the last few years that if you fall behind times and do not keep up with the ever changing techniques and equipment available you will not be able to safely and efficiently return a vehicle to its pre loss condition.
Drury Body Shop recommend several different rental car agencies. Your insurance company typically works together with you to set up a rental reservation for you in advance. When you get to our shop we will call one of these agencies for you and they will come to the shop and pick you up to go to their store to fill out a contract, after which you will leave there in your rental.