For all of your auto body repair and auto glass needs in Amarillo, Texas,
Trust Drury Body Shop, “Where Quality Counts”
806.358.8134
Please help us to better improve our Service and Quality by completing this survey

Your Name *

Year, Make, Model of Vehicle *

Repair Completion Date*

1. Were you greeted promptly by a friendly body shop representative?
1 - Poor2345678910 - Excellent

2. Were you shown care and concern for your situation by a body shop representative?
1 - Poor2345678910 - Excellent

3. Were you offered windshield repair or replacement if needed and given a quote?
1 - Poor2345678910 - Excellent

4. Were you kept adequately informed during the repair process by a body shop representative?
1 - Poor2345678910 - Excellent

5. Were the repairs to your vehicle completed on time as promised or in a timely fashion?
1 - Poor2345678910 - Excellent

6. Were the quality of the repairs to your car as you expected them to be?
1 - Poor2345678910 - Excellent

7. When you picked up your vehicle did a body shop representative go out o your vehicle and show you the repairs?
1 - Poor2345678910 - Excellent

8. Was you’re vehicle returned to you washed, vacuumed, and clean to your satisfaction?
1 - Poor2345678910 - Excellent

9. Were you thoroughly explained the repairs to your car and the claim process?
1 - Poor2345678910 - Excellent

10. How would you rate your overall satisfaction with the entire claim process from the time you called your insurance company until the time you picked your car up when repairs were completed?
1 - Poor2345678910 - Excellent

11. Would you recommend Drury Body Shop to your friends or family members?
1 - Poor2345678910 - Excellent

Comment *

Thank You for taking the time to take this survey as it will help us see where we can improve our performance!